Privacy, in plain language.

What information we collect

You choose whether to provide the information used for a quote or service request.

When you request a quote, you may provide your name, phone number or email address, vehicle information, requested service, preferred date, service city or location details, notes about the vehicle, and optional vehicle photos.

How we use it

• Respond to your quote request and answer service questions.
• Confirm that your location and workspace are suitable for mobile service.
• Assess vehicle size, condition and possible correction needs.
• Schedule, reschedule and perform the service you approve.
• Maintain a practical service record and handle customer-service concerns.

Vehicle photos

Photos submitted for a quote are used to assess condition and plan the service. They are not treated as permission to use your vehicle in advertising, social media or a public gallery. Separate permission should be obtained before customer-submitted photos are used for marketing.

Service location

Your service address or location details are used to confirm the appointment, travel area and workspace. They are not displayed publicly on this website.

Website and advertising measurement

The site may record basic referral information—such as which ad, campaign or page led to a quote request—and actions such as starting or submitting a quote. This is used to understand which marketing brings legitimate inquiries. The site is designed not to intentionally send the contents of your quote, vehicle photos or contact details to advertising platforms as ad-tracking data.

Cookies and tracking technologies

Tikkun Detailing and the service providers that operate our website, embedded quote form, communications tools, and advertising measurement may use cookies, pixels, local storage, or similar technologies. These technologies can help the website function, remember basic preferences, measure page and form activity, identify referral sources such as an ad or campaign, prevent abuse, and understand website performance.

These tools may process technical information such as IP address, browser or device information, pages viewed, referring URL, approximate location derived from an IP address, timestamps, and interactions with the website. We do not intentionally use advertising-tracking tools to send the contents of your quote, uploaded vehicle photos, or the text of your customer-service messages to advertising platforms.

You can limit or delete cookies through your browser or device settings. Blocking some cookies or storage may affect embedded forms, chat, or other website features.

Data security practices

We use reasonable administrative, technical, and organizational safeguards designed to protect customer information. These practices include limiting access to customer information to people and service providers that need it for a business purpose, using reputable hosted services, maintaining account-access controls, and using encrypted connections where supported for information transmitted through the website and connected services.

No website, network, storage system, or method of transmission can be guaranteed to be completely secure. If we become aware of a security incident affecting customer information, we will respond as reasonably appropriate to the nature of the incident and applicable requirements.

Who may receive information

Information may be handled by service providers that are necessary to operate the business, such as website/form hosting, communications tools and payment processors when you choose to make a payment. Those providers receive only the information needed for their role. Information may also be disclosed when required by law.

What we do not do

• We do not sell customer contact information.
• Submitting a quote does not automatically subscribe you to promotional marketing.
• We do not publish your service address, contact details or quote-form information.

Retention and your choices

Inquiry and service information is kept only as reasonably needed to respond to you, maintain service history, resolve concerns, and meet legitimate business or legal recordkeeping needs. You may ask to correct or delete information that is no longer needed, subject to records that must be retained for legal, accounting or transaction purposes.

Contact preference

The quote form asks for permission to contact you about that inquiry. If you later receive optional promotional communication, you may ask to stop those messages without affecting your ability to request service.

Questions or requests

Use the website inquiry form and state that your message concerns privacy, access, correction or deletion. We will use the information necessary to verify and respond to the request.