SMS privacy & terms.

SMS privacy policy

Information used for texting

We use your mobile number, name, message content, vehicle and appointment details, and records of your SMS consent and opt-out requests to manage customer-service conversations and separately authorized marketing messages. These records may include when and how you gave consent and the consent wording presented to you.

How we use this information

We use this information to respond to your requests, provide quotes, coordinate appointments, send reminders and service updates, and honor your communication preferences. Customers who separately opt in to marketing may also receive offers and announcements about detailing, paint correction, and ceramic-coating services. Customer-service consent alone does not authorize promotional messages.

Mobile information and consent are protected

We do not sell, rent, or share mobile numbers or mobile information with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with third parties or affiliates for their own use or transferred to another business.

Service providers that support message delivery, customer support, and recordkeeping may process the information necessary to perform those services on our behalf. They may not use it for their own marketing. We may disclose information when legally required. These limited purposes do not authorize another business to contact you using your SMS consent.

Frequency and charges

Message frequency varies based on your inquiries, appointments, and any marketing messages you have chosen to receive. Message and data rates may apply, depending on your mobile plan.

Your choices and records

You may opt out by replying STOP. For help, reply HELP or email us using the contact details below. You may also request access to, correction of, or deletion of your SMS-related information by email. We retain information as needed to support customer service, honor opt-outs, and meet recordkeeping obligations. Some consent and suppression records may need to be retained after an opt-out or deletion request.

This policy covers the SMS program. For other website information practices, see our website privacy policy. The mobile-information protections on this page apply specifically to SMS data and consent.

SMS program and messaging use cases

Tikkun Detailing sends non-marketing customer-service text messages about mobile detailing and ceramic-coating inquiries, personalized quotes, scheduling, appointment confirmations, appointment reminders, service updates, and customer-requested follow-up. Customers who separately and expressly opt in to marketing may also receive promotional messages about detailing, paint correction, ceramic coatings, special offers, or service announcements.

The messaging program uses (757) 568-8282. Providing a phone number by itself does not enroll you in SMS. SMS consent is optional, and consent to receive marketing messages is not a condition of purchase or of requesting service. Marketing and non-marketing consent are separate choices.

Message frequency and message/data rates

Message frequency varies based on your inquiry, appointment activity, customer-service needs, and any marketing messages you have separately chosen to receive. Message and data rates may apply to messages sent to you and messages you send to us. Your wireless carrier or mobile plan determines any applicable charges.

Opt out at any time — text STOP

You can cancel SMS messages at any time by replying STOP to (757) 568-8282. After we process a STOP request, we may send one confirmation message that you have been unsubscribed. After that confirmation, no further messages from the applicable SMS program will be sent unless you opt in again.

If you later want to receive messages again, use the applicable opt-in form or contact Tikkun Detailing and complete the appropriate consent process again.

Support — text HELP

For messaging help, reply HELP, call (757) 568-8282, or email tikkundetailingservice@gmail.com. Text messaging is not monitored continuously and should not be used for emergencies.

Carrier liability and delivery

Carriers are not liable for delayed or undelivered messages. Delivery may be affected by carrier systems, network availability, device settings, or other conditions outside Tikkun Detailing's control.

Age restriction — 18+

You must be at least 18 years old to enroll in Tikkun Detailing SMS messaging. By opting in, you represent that you are 18 or older and are the subscriber or customary user of the mobile number provided, or that you are otherwise authorized to provide consent for that number.

Privacy Policy

Our Privacy Policy explains how we collect, use, protect, retain, and share information, including SMS opt-in data and consent. Mobile opt-in information and consent are not shared with third parties or affiliates for their own marketing or promotional purposes.

Changes to these terms

We may update these terms when our messaging program, service providers, or legal requirements change. The current version will be posted on this page with its last-updated date. Material changes do not create new marketing consent where separate consent is required.